EN

FAQ

Most of your questions are answered here

What do you need to know to use the service?

To benefit from unlimited viewing of a number of channels in HD format, a minimum internet connection speed of 10 Mb/s is required. Each region has its own operating algorithm. To ensure that the equipment is working properly, we recommend that you check it several times. If the startup is fast, it means that everything is in order and working properly. If you experience connection problems, please contact your Internet service provider. More accessible than ever. Levs TV has never been so close. Simply download the app on your Samsung, LG, Android TV, Android mobile devices or Mag or Tvip devices.

WE RECOMMEND:

To watch Levs TV, we suggest you use internet cable.

Can I watch our channels on multiple devices at the same time?

Easily! SSO can be used on 5 devices simultaneously. This functionality is included in any package. It is important that all 5 devices are connected to the Internet through the same modem or router and have a common Internet connection.

How can I add a channel that is not included in the package?

Please contact us at the email address [email protected] on this question. We will certainly consider all your wishes.

What should I do if I want to place an order?

Placing an order is very easy. You just need to click on the following link to place an order: https://Levs.TV/ and decide on the tariff plan and the choice of the right set-top box.

What happens at the end of the subscription period?

If your subscription ends and an automatic charge is scheduled, you don't need to do anything. Otherwise, we recommend our customers to deal with the subscription renewal issue in advance.

How can I cancel the contract?

You can refuse the renewal of the subscription at any time one day before the automatic renewal, through your personal account.

Which cards can be used to make the payment?

We accept all Visa and MasterCard cards.

Is there an archive? For how many days?

All packages include an archive of TV programs for 7 days.

What should I do if the login test timed out?

If you are satisfied with the service and the quality of the broadcasts, you can purchase the necessary subscription package from our website.

What happens if I move? Can I continue to use the Levs TV service?

The Levs TV service can be used anywhere in the world as long as there is an available internet connection.

Where can I get the login and password to use the mobile app?

Login data (login and password) will be sent digitally to your email address or phone number specified during registration. This information can also be found in the personal account after registration.