Install Levs TV EN

Frequently asked questions

Most of your questions are answered here

What do I need to know before using the service?

To benefit from unlimited viewing of a number of channels in HD format, a minimum internet connection speed of 10 Mb/s is required. Each region has its own operating algorithm. To ensure that the equipment is working properly, we recommend that you check it several times. If the startup is fast, it means that everything is in order and working properly. If you experience connection problems, please contact your Internet service provider. More accessible than ever. Levs TV has never been so close. Simply download the app on your Samsung, LG, Android TV, Android mobile devices or Mag or Tvip devices.

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For the best Levs TV viewing experience, we recommend using a wired internet connection.

Can I watch the channels on multiple devices at the same time?

Easily! SSO can be used on 5 devices simultaneously. This functionality is included in any package. It is important that all 5 devices are connected to the Internet through the same modem or router and have a common Internet connection.

How can I add a channel that is not included in the package?

Please contact us at [email protected]. We will review your request.

What should I do if I want to place an order?

Placing an order is very easy. You just need to click on the following link to place an order: https://Levs.TV/ and decide on the tariff plan and the choice of the right set-top box.

What happens at the end of the subscription period?

If automatic renewal is enabled, you do not need to do anything when your subscription ends. Otherwise, we recommend renewing your subscription in advance.

How can I cancel the contract?

You can disable subscription renewal in your account at any time up to one day before the automatic renewal date.

Which cards can be used to make the payment?

We accept Visa and Mastercard.

Is there an archive? For how many days?

All packages include an archive of TV programs for 7 days.

What should I do when my trial period expires?

If you are satisfied with the service and the quality of the broadcasts, you can purchase the necessary subscription package from our website.

What happens if I move? Can I continue to use the Levs TV service?

The Levs TV service can be used anywhere in the world as long as there is an available internet connection.

Where can I get the login and password to use the mobile app?

Your login details will be sent to the email address or phone number provided during registration. You can also find them in your account after registration.